Crisis Intervention Team (CIT) Companion Course for Call Takers & Dispatchers


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Crisis Intervention Team (CIT) Companion Course for Call Takers & Dispatchers

CIT Companion Course for call takers & dispatchers will provide knowledge and skills necessary to identify a mental health caller in crisis and to respond effectively. The training will be conducted under the instructional supervision of local CIT trained police officers, mental health professionals, consumers, and family advocates and will offer practical techniques for de-escalating crisis calls.

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  • Understanding Mental Illness
  • Overview of the Montgomery County Behavioral Health System
  • Responding to callers with suicidal thoughts, PTSD, TBI, and more
  • Verbal De-escalation Techniques & Scenario Based Training


The CIT Companion Course for Call Takers & Dispatchers is a FREE course made possible by funds from the Montgomery County Human Services Levy. Call Takers, dispatchers and their supervisors from across Montgomery County are invited to attend. The training will be held at the Montgomery County Alcohol Drug Addiction Mental Health Services, 409 E. Monument Avenue Suite 201, Dayton OH 45402.

Pre-registration is required.

Parking: FREE parking is available in the parking garage off of Water Street. Please retrieve and save your ticket from the garage as you will receive a FREE validation upon the conclusion of the training. Please DO NOT park in ANY of the parking lots as you maybe towed at your own expense.

Breakfast, lunch and refreshments provided.


Participants are required to attend all 8 hours to receive a certificate of attendance.

Dress code: business casual/department casual


  May 2, 2019     Nov. 20, 2019
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Questions- Contact Jodi Long (937-443-0416 ext 131)