Employment Opportunities

The Alcohol, Drug Addiction and Mental Health Services Board for Montgomery County is seeking applicants for the following position:

Job Title:         Director Strategic Initiatives and Communication   
Division:          Executive Office
Reports To:     Executive Director
FLSA Status:   Exempt

Summary:
The Director of Strategic Initiatives and Communications promotes the public image, role and sustainability of ADAMHS and its system partners by designing and managing a marketing and communications plan and overseeing the development of printed materials and electronic media, such as, but not limited to, news releases, brochures, flyers, website updates, Facebook, Twitter, YouTube, and other social media outlets. The Director of Strategic Initiatives and Communication serves as the Public Information Officer to coordinate external communications for ADAMHS.

The Director has strategic responsibility for oversight of external workforce develop activities and program.
The Director helps to design, implement and facilitate innovative and transformational programming, marketing, public relations, social media, faith-based and culturally competent activities to enhance public awareness. The Director serves as a member of the senior leadership team and works jointly with the Board of Trustees to implement its Strategic Plan and to propose and oversee the metrics tied to that strategy. The Director also serves as the functional Manager of the Greater Dayton Brain Health Foundation (GDBHF) with responsibility for revenue generation, event and strategic planning and providing quarterly reports to its Board.  The Director of Strategic Initiatives and Communication must be adaptable to a continually evolving fast paced environment and thrive in an autonomous and deadline-oriented workplace

Requirements

  • Bachelor’s degree in Marketing, Communications, Public Relations or related field
  • Three years experience managing in a Marketing, Communications, or Public Relations environment;
  • Knowledge of and expertise in social media tools and techniques and an understanding of respective participants and the ability to navigate social media landscapes;
  • Three years’ experience developing and managing an organizational budget, preferably in a non-profit setting;
  • Ability to work well under pressure and within the public eye, including strong interpersonal and presentation skills;
  • Excellent verbal and written communication skills;
  • Strong knowledge of Microsoft and other technology tools with an equally strong skill set in graphic and publication design;
  • A thirst for exploring new technologies and opportunities which can be used to further promote innovation of the ADAMHS Board and brain health issues throughout the community;
  • Must be professional in appearance, attitude and motivation;
  • Must be culturally sensitive and receptive to diversity and inclusion in the workplace;
  • Ability to attend evening/weekend meetings and events as required;
  • Ability to transport oneself or arrange for transportation as needed; and
  • Able to use standard office equipment such as computer, copy machines, telephone and other equipment as need for the completion of the job duties

Please visit http://agency.governmentjobs.com/montgomery/default.cfm for a complete job description and to apply. 


The Alcohol, Drug Addiction and Mental Health Services Board for Montgomery County is seeking applicants for the following position:

 

Job Title: Executive Assistant  
Division: Executive Office
Reports To: Executive Director
FLSA Status: Exempt

Summary
:
The Executive Assistant provides support in a one-on-one working relationship. The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the Executive Director. The Executive Assistant also serves as a liaison to the board of directors and senior management team; organizes and coordinates executive outreach and external relations efforts; and oversees special projects.

Requirements:

Bachelor's degree preferred; progressively responsible years of experience may substitute for degree on a year-to-year basis.

Strong work tenure: five to 10 years of experience supporting C-Level Executives.

Experience and interest in internal and external communications, partnership development, and fundraising

Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms, among others.

 Has the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. 


Have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion

Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members and external partners

Demonstrated proactive approaches to problem-solving with strong decision-making capability

Highly resourceful team player, with the ability to also be extremely effective independently

Proven ability to handle confidential information with discretion, and be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response

Forward-looking thinker, who actively seeks opportunities and proposes solutions

Must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven, and community-oriented and be emotionally mature

Driver’s license, insurance, and operational vehicle are required.  Travel may be frequent, including travel outside the Dayton area.

 Please visit http://agency.governmentjobs.com/montgomery/default.cfm to apply.



More Jobs


Director of Crisis Line Call Center- Behavioral Health
This is an on-site position in Dayton, OH.
Mission/Role: Key member of the implementation and sustainability team for the new 24/7/365 behavioral health crisis and access line serving Montgomery County, OH. Responsible for recruitment and retention of high-performing call center supervisors and staff, training/ staff development, quality assurance, and ongoing compliance with contractual requirements. Ensure the center functions as an integrated part of the MCADAMHS provider system. Principal liaison with community and stakeholders for response and resolution of service concerns. Secure contact center designation as part of the National Suicide Prevention Lifeline network in advance of the national 988 launch. 

Responsibilities:

  • Serve as point of contact for issues related to call center, including but not limited to providing requested information related to complaints and stakeholder concerns. 
  • Direct and coordinate clinical activities in support of individual callers, chatters and texters with behavioral health, substance use and/or intellectual/developmental disabilities.  
  • Oversee the day-to-day operations of the call center staff, ensuring appropriate clinical assessments and linkage, as well as efficient and appropriate management of the electronic referral process. 
  • Implement and enforce policies and procedures regarding clinical documentation. 
  • Provide clinical assistance in emergent cases, helping provide 24/7 clinical support for call center staff. 
  • Collaboratively work with call center clinical leadership to promote consumer-centric, clinically sound call handling processes.
  • Monitor clinical staff performance through retrospective and live call and documentation monitoring. 
  • Serve as the primary point of contact for complaints regarding clinical processes and execution. 
  • Conduct call center clinical assessments, where needed. 
  • Assist with call center clinical recruitment and retention.

Requirements:
Working proficiency with the DSM V, mental health assessments, crisis intervention techniques, substance abuse disorders, and psychotropic medications. Experience with, and knowledge of, the OH behavioral health system and applicable community resources within the Montgomery County geographical area.

Education:
Master’s degree in social work or counseling with an unrestricted license in the state of OH as a LPCC-S or LISW-S. Qualification to supervise Peer Recovery Supporters is a plus.
Experience:

  • Minimum three years’ post-licensure experience in a leadership role within a behavioral health setting. 
  • Strong team building, collaborative, problem-solving, and management skills. 
  • Proven ability to work effectively under pressure to meet deadlines, supervise multiple projects, and to respond effectively to crises and changing circumstances. 
  • Effective oral and written communication skills. 
  • Proven conflict resolution skills. 

Click here to apply! 



Crisis Line Call Center Supervisor

This is an on-site position in Dayton, OH
Description
Mission/Role: Responsible for the successful operation of the crisis call center on assigned shift including attainment of key performance indicators (i.e. average speed of answer, abandonment rate), providing on-the-job training for staff, actively managing staff productivity, and continuous monitoring of staff performance for quality assurance. Collaboratively work with the supervisory team and center director to ensure consistent execution/implementation of applicable policies, procedures, and protocols. Provide supervision toward licensure for associate licensed staff to facilitate the attainment of full licensure as requested.

Responsibilities:

  • Roughly 60% - 70% of time each month is devoted to staff development and training to meet individual, role, and team productivity goals that directly support the center’s ability to meet key performance indicators. 
  • Approximately 20-30% of time each month is spent backing up staff by taking calls during peak periods or when staff are on leave and backing up other supervisors and the director as necessary. 
  • An estimated 10% of the time each month is devoted to organizational initiatives as assigned.
  • Providing consultation and support for urgent and emergent cases including active rescues and mobile dispatches.
  • Conducting quality reviews of calls and documentation.
  • Monitoring and adjusting phone queues in real-time.
  • Assuring staff follows established protocols and workflows.

Education Requirements:
Master’s degree in social work or counseling with an unrestricted license in the state of OH as a LPCC, LPCC-S, LISW, LISW-S, IMFT or IMFT-S. Qualification to supervise Peer Recovery Supporters is a plus. 

Experience:

  • Minimum three years’ experience in a behavioral health setting. 
  • Minimum one year of supervisory, managerial, or team lead experience. 
  • Prior supervisory experience in behavioral health setting a plus. 
  • Telephone triage experience preferred. 
  • Knowledge of DSM V diagnosis, experience with assessment of individuals to determine needs and level of care.
  • Familiarity with the process for voluntary and involuntary inpatient psychiatric hospitalization, knowledge of brief therapeutic interventions and psychotropic medications. 
  • Familiarity with full range of treatment options and mental health service delivery systems. 


Click here to apply! 


Licensed Crisis Line Clinician-LPC,LPCC,LISW,LSW,IMFT,MFT
This is an on-site position in Dayton, OH 

Description

Mission/Role: Our special team of crisis clinicians provides clinical support to our clients 24 hours a day, 365 days of the year. The crisis team will screen, access, triage, and provide telephonic crisis intervention/de-escalation to assist in identifying concerns with mental illness,  developmental disabilities as well as substance abuse and will collaboratively determine an immediate course of action.

Responsibilities:

  • Factoring in the caller’s circumstances, history, support, internal and external resources, and clinical presentation, clinicians make referrals and or link the caller to the appropriate service or information.
  • Depending on the acuity of the situation, linkage and referral can range from information only to active rescue and dispatch of EMS and law enforcement.
  • Complete appropriate documentation, timely and accurately, in accordance with established criteria. 
  • Follow each call through to completion unless otherwise directed or call is delegated to another employee at end of the shift.
  • The Licensed Clinician evaluates and stabilizes the crisis and makes the referrals to the most appropriate level of care by utilizing assessment information and community resources within the state of Ohio and in accordance with established policies and procedures.   

*This is a Full-Time permanent position with benefits.*

Education Requirements
:
Master’s degree in a behavioral health discipline with a valid license to practice in the state of Ohio as a LPC, LPCC, LISW, LSW, IMFT, or MFT. Board licensure required. If associate licensed, affidavit for supervision is required

Experience: 

  • Minimum three years of direct behavioral health experience. 
  • Telephone triage experience preferred text and chat experience a plus.
  • Knowledge of DSM V diagnosis, inpatient psychiatric treatment protocols, brief therapy, and chemical intervention protocols and skills, medical models, and psychotropic medications. 
  • Familiarity with a full range of treatment options and mental health service delivery systems.
  • Strong customer service skills, passion, and willingness to learn to serve people in crisis.
  • Computer and typing proficiency (min 40 wpm with 80% accuracy) 

Click here to apply! 


Crisis Line Care Consultant
This is an on-site position in Dayton, OH 

Description

Mission/Role: Serve as a first and primary responder for calls coming into the Call Center from unknown callers; manage information only calls and other routine access calls not requiring clinical triage. Conduct telephonic interviews to gather appropriate data, primarily demographic, necessary to link individuals to the appropriate service using established protocols. Once service needs are determined, refer individuals to the appropriate service using established protocols and maintain contact until final disposition or until successfully and appropriately delegated to another staff member. 
Responsibilities:

  • Assist in monitoring and facilitating caller access to Clinicians when individuals have urgent or emergent behavioral health or developmental disability needs as quickly as possible using established procedures. 
  • Provide warm support in the event all Clinicians are unavailable. 
  • Answer all calls within response guidelines using Contact Center policies, procedures, and scripts necessary for the screening of service requests.
  • Maintain complete and accurate documentation following established policies and procedures. 
  • Adhere to established standards/guidelines for efficiency and productivity.
  • Actively facilitate placement from initial contact until final disposition or until successfully and appropriately delegated to another staff member.
  • Recognize potential problems with referral and/or informational sources and respond with the appropriate action.
  • Participate as a team player and encourage a positive work environment.

Education  Requirements:
Minimum Bachelor’s Degree in a behavioral health-related discipline or state of Ohio certification as a Certified Peer Recovery Supporter.

Experience:
Minimum one year of direct behavioral health experience working with consumers with intellectual and developmental disabilities, mental, and/or substance abuse disorders.

Click here to apply!