Public Safety Telecommunicators

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Crisis Intervention Team (CIT) Companion Course for Public Safety Telecommunicators


CIT Companion Course for call takers & dispatchers will provide knowledge and skills necessary to identify a mental health caller in crisis and to respond effectively. The training will be conducted under the instructional supervision of local CIT trained police officers, mental health professionals, consumers, and family advocates and will offer practical techniques for de-escalating crisis calls.

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TRAINING TOPICS WILL INCLUDE:

  • Understanding Mental Illness
  • Overview of the Montgomery County Behavioral Health System
  • Responding to callers with suicidal thoughts, PTSD, TBI, and more
  • Verbal De-escalation Techniques & Scenario-Based Training

REGISTRATION AND LOCATION

The CIT Companion Course for Call Takers & Dispatchers is a FREE course made possible by funds from the Montgomery County Human Services Levy. Call Takers, dispatchers, and their supervisors from across Montgomery County are invited to attend. The training will be held at the Montgomery County Alcohol Drug Addiction Mental Health Services, 409 E. Monument Avenue Suite 201, Dayton OH 45402.

Pre-registration is required. Breakfast, lunch, and refreshments are provided.

ATTENDANCE REQUIREMENTS

Participants are required to attend all 8 hours to receive a certificate of attendance.

Dress code: Business casual/Department casual

UPCOMING DATES: 

Public Safety Telecommunicators  (Click on the dates below to register)
February 10, 2022
May 12, 2022 

August 11, 2022
November 10, 2022  

For more information contact Kimberly Farrier at 937-443-0416, ext 131